Shipping & Returns Policy

Photographs

Shipping

I provide free global shipping for all prints and framed artworks to almost every country in the world. Should your address not be accepted at checkout, please contact me and I will try to find a solution.

Orders are dispatched within 3-5 days and would thereafter arrive within 1-2 weeks to the UK or Europe and in 2-3 weeks to North America. Other destinations may vary (please allow up to four weeks).

You will receive a tracking number via email upon dispatch. All shipments are made using the most efficient and cost effective shipping route, via Royal Mail, Deutsche Post, DHL, TNT or UPS.

Returns on damaged or lost artwork

In the unlikely event of receiving a damaged artwork, please contact me within 48 hours with pictures of the damage. Once confirmed, I will endeavour to replace the edition, free of cost. In the event that I am unable to replace the edition, I will arrange a refund upon receiving the returned damaged artwork and corresponding Certificate of Authenticity (where applicable).

Got another question?

Please contact me at hello@blackcrag.uk with any other questions.